Privacy and Dignity Policy

Purpose

This policy outlines how an NDIS provider protects participant privacy and dignity during service delivery, information handling, and support planning.

Policy Commitments

• Collect only the participant information needed to deliver safe, lawful supports.
• Store records securely and restrict access to authorised workers.
• Obtain informed consent before sharing participant information unless disclosure is required by law.
• Deliver personal supports in a way that respects participant choice, culture, modesty, and dignity.
• Record and escalate privacy incidents promptly.

Review

Review this policy at least annually or after a privacy incident, legislative change, or audit finding.

This template is general guidance and should be tailored before use.