Safe Environment Policy

Version 1.0 - Revised April 2026

Related NDIS Practice Standard Indicators

NDIS-CORE-4.1 - Safe Environment

1. Purpose

This policy describes how [Organisation Name] keeps the physical and operational environment safe for participants, workers, and visitors. It supports NDIS Practice Standard 4.1 and the Work Health and Safety Act 2011 (Cth).

2. Scope

Applies to all sites where [Organisation Name] delivers supports and all worker activities including travel and participant home visits.

3. Principles

  • Risks are identified, assessed, controlled, and reviewed
  • Workers and participants are involved in identifying environmental risks
  • Safety incidents are reported, investigated, and used to improve practice

4. Practices

4.1 Premises

  • Premises are inspected at commencement and at least quarterly
  • Hazards are documented in the site risk register and controlled
  • Fire safety equipment, emergency exits, first aid, and infection control supplies are present and maintained
  • Accessibility is assessed against participant needs

4.2 Equipment

  • Equipment used in supports is fit for purpose, maintained, and inspected as required
  • Personal protective equipment (PPE) is provided where the activity requires it
  • Faulty equipment is removed from service and either repaired or replaced

4.3 Vehicles

  • Vehicles used to transport participants are inspected, registered, and insured
  • Drivers hold the appropriate licence class for vehicle and any modifications
  • Participants are restrained appropriately and informed of safety procedures

4.4 Participant Home Visits

  • A home environmental risk assessment is completed before commencement
  • Identified risks are discussed with the participant and mitigations agreed
  • Lone-worker safety procedures are followed (check-in protocol, escalation contacts)

4.5 Infection Control

  • Standard precautions are used at all times
  • Outbreak procedures are documented and rehearsed
  • Workers are trained in hand hygiene, PPE use, and waste disposal

5. Incident Response

Any event that injures or risks injury to a participant, worker, or visitor is reported, recorded, and reviewed under the Incident Management Policy.

6. Records

Site inspections, equipment registers, vehicle records, and training records are retained for 7 years.

7. Related Policies

  • Risk Management Policy
  • Incident Management Policy
  • Emergency and Disaster Management Policy

8. Review

Reviewed annually or after a significant safety event.


This template is provided by GuardRail as general guidance only. Organisations should customise it and have it reviewed by a legal professional before adoption.